Services · Refrigerant transition
Refrigerant transition services for R-410A systems
Your air conditioner or heat pump may run on R-410A, and new equipment is moving to other refrigerants. Jacobs and Rhodes explains what that means for your system, in plain words, from the shop on Clearwater.
Chapter 01
What is changing with R-410A
If your air conditioner or heat pump was installed in the last couple of decades in the Tri-Cities, there is a good chance it runs on R-410A. That refrigerant is being phased out for new equipment, which means the systems manufacturers build from here on use different refrigerants. Nothing about that makes your existing system unsafe or suddenly obsolete, and it does not mean the unit in your yard has to come out this season.
What changes is the choice you face when something goes wrong or when the system gets old. Refrigerant is the working fluid that carries heat out of your house in summer and into it in winter, and the outdoor unit, the indoor coil, the line set and the controls are all matched to it. A system is designed around one refrigerant, so a new type cannot simply be poured into an old machine.
Jacobs and Rhodes has installed more than 9,000 heating and cooling systems in the Tri-Cities, and the service technicians are factory trained and EPA certified, which matters when refrigerant is the subject. Questions about your own system go to the office at (509) 783-3121, and the crew will look at what you actually have before anyone talks about replacing it.

Two Jacobs and Rhodes installers fitting a line-set cover on an outdoor unit, one cap reading R32
Repair the R-410A system or replace it
The honest answer depends on the age and condition of the system, not on a headline. A unit that runs well, has been maintained and is not leaking may have years left. A unit that is old, has had repeated repairs, or has a failing compressor or coil is a different conversation, and putting more money into it may not be the smart move for your household.
When replacement is where it lands, R-32 and R-454 systems are the options built for the phase-out. A technician will explain what each one means for the outdoor unit, the indoor coil and the line set already running through your walls and attic, because those parts often need a look before anyone can tell you what the whole job involves. Nobody should guess at that from a chair in the office.
A recharge is also not the same thing as a repair. Refrigerant is not used up like fuel; if a heat pump is low, it has leaked somewhere. One Google reviewer, Dave Shuford, described Carter Dunn from Jacobs and Rhodes finding the leak on his heat pump, fixing it and recharging the system in a little more than an hour, the same day he called. Finding the leak first is the point.
Chapter 03
How Jacobs and Rhodes walks you through it
It starts with the in-home visit, and the rule at that visit is the one the office has always worked by: “No hard sell happens in any of our discussions.” The technician looks at what you have, explains what the refrigerant change means for that specific system, and lays out replacement options if that is the direction it points. If the smart move is to keep the system running for now, that is what you will hear.
Cost is the next question. The shop does not post figures on a web page, because the real answer depends on the house, the ductwork and the equipment. Financing runs through third-party applications from Daikin, Lennox and Tri-CU Credit Union, using a soft credit pull that can approve you in seconds, and installed products are registered so you do not miss a utility rebate.
Prefer to start from your couch? The online replacement quote takes three steps: answer a few quick questions, get a quote with three replacement options, then schedule your in-home visit. Between now and then, Ted’s Comfort Club maintenance keeps an existing system honest, and the 24/7 service line at (509) 408-0556 is there if it quits in the middle of a Kennewick heat wave.
Licensed, Bonded & Insured · ELECTRICAL/HVAC ROC#JACOBRI860DP · Call (509) 783-3121
Before the visit
Bring the questions you have
Serving the Tri-Cities and Benton/Franklin, the crew works from 4825 W. Clearwater Ave in Kennewick. Here is where to go next.