Kennewick, WA
(509) 783-3121

Jacobs and Rhodes · 4825 W. Clearwater Ave, Kennewick

Tri-Cities heating and air conditioning from a Kennewick family, since 1961.

Family and locally owned. Daikin and Lennox systems installed after a real load calculation, repairs on every brand, and service technicians on call 24/7.

Listen. Design. Deliver.

An install day walked from our shop floor to your thermostat

Nobody hands your house a system off a truck. The comfort advisor who sizes it, the shop that fabricates the ductwork and the tech who starts it up all work for the same Kennewick family company.

The plasma cutting table in the Jacobs and Rhodes sheet-metal shop

The sheet-metal shop

Ductwork cut in our own sheet-metal shop

Jacobs and Rhodes fabricates its own sheet metal. When your replacement needs a new transition, plenum or run, it is cut and formed on the shop's plasma table for your house, not forced together from whatever stock fittings are close enough.

Two Jacobs and Rhodes installers in hi-vis shirts fitting a line-set cover on an outdoor unit

Install day

Floors covered, old equipment hauled away

Before anything comes off the wall, floors and finished surfaces are protected. The crew removes and disposes of the old equipment, then fits the new ductwork and line set.

A finished Daikin furnace and ductwork install in a garage, with the Jacobs and Rhodes service sticker on the unit

Start-up and follow-up

Started, checked, explained. Then we come back.

Every new system gets a full start-up and systems check, and someone shows you how it works before the crew leaves. A follow-up visit comes after, then maintenance, and each install carries the 100% customer satisfaction guarantee: if you're not satisfied, we'll fix it for free.

Since 1961

Six decades, a handful of owners, one name on the truck

Larry Jacobs relocated from Portland and opened Jacobs Heating in Richland in 1961. It became Dean-Jacobs Heating, then Jacobs and Rhodes when Bob Rhodes joined Larry, and by the late ’70s it had settled on Clearwater Ave in Kennewick, where it still is.

  1. 1982

    Larry retires and sells to his friend Jack White and partner Les Krupke.

  2. 1992

    Les Krupke carries Jacobs and Rhodes on for twenty years.

  3. 2012

    Jeff and Carrie Wamboldt take over; Jeff came from HVAC wholesale as a Lennox territory manager.

  4. 2023

    In March, Gary and Jake Lysher become the owners. The family that treats you like family.

Big Red, the red-and-cream Ford pickup out front, has rolled in the Christmas Parade, and Ted the Tin Man is the company mascot.

Archival black-and-white photo of founder Larry Jacobs, left, wearing his name badge
Larry Jacobs (left), who opened the company in Richland in 1961.
A Jacobs and Rhodes technician in a white hard hat and hi-vis vest servicing a rooftop unit with the blower and burner section open
Panel open, blower and burner section exposed: a rooftop service call.

Repair, service and Ted’s Comfort Club

Customers name the tech who fixed it

5.0

from 1,616 Google reviews

Factory-certified techs · all brands serviced

  • “We were having problems with cooling from our heat pump. Carter Dunn from Jacobs and Rhodes came out the same day we called. He quickly diagnosed the issue as low Freon. … he tracked down the leak, fixed it and recharged our system. He accomplished this is a little more than a hour the same day we called! … We have been customers of Jacobs and Rhodes for many years and have always been happy with their work.”

    Dave Shuford · Google review

  • “I had a great experience with this company. Mr Goldman identified the problem, explained things fully, gave me great advice, and told me he will return to check if things were running well. He was very professional and best of all, in a short time I once again had cool air!”

    Judy Mitchell · Google review

  • “We have had nothing but excellent experiences with Jacobs & Rhodes HVAC! Their customer service is outstanding, and they consistently provide fast, same-day service whenever we've needed them. They are always reliable, dependable, and professional. It's hard to find a company you can trust, but Jacobs & Rhodes has earned our confidence time and time again.”

    Krystal French · Google review

Ted’s Comfort Club is the Jacobs and Rhodes preventative-maintenance plan, built to extend the lifespan of your system between those calls.

Questions people ask the office

Straight answers before anyone comes out

Yes. The service technicians are factory certified and work across all brands, so a furnace, air conditioner or heat pump from another installer is no problem.

Service technicians are on call 24/7 for after-hours problems. Call the 24/7 service line at (509) 408-0556. For everything else, the office line is (509) 783-3121.

It's the Jacobs and Rhodes preventative-maintenance plan. Regular maintenance extends the lifespan of your system and catches small problems before they turn into a no-heat call.

Yes, through third-party financing: Daikin, Lennox and Tri-CU Credit Union applications. They use a soft credit pull and can approve you in seconds. Questions about financing go to (509) 783-3121.

R-410A is being phased out for new equipment, and new systems use R-32 or R-454. Whether to keep repairing your current system or plan a replacement depends on its age and condition, and the team will walk you through both options honestly.

Every new install and all commercial work is backed by a 100% customer satisfaction guarantee: “If you're not satisfied, we'll fix it for free!”

The Tri-Cities (Kennewick, Richland and Pasco) and the surrounding Benton and Franklin county area, from the shop at 4825 W. Clearwater Ave in Kennewick.

Two numbers worth saving

24/7 service line
(509) 408-0556
Shop
4825 W. Clearwater Ave
Kennewick, WA 99336

Kennewick · Richland · Pasco

A furnace quote, a repair, or a noise you can’t place

The office picks up at (509) 783-3121, and the 24/7 service line is (509) 408-0556. For a replacement, the estimate request takes a few quick questions, and no hard sell happens in any of the discussions after it.

A white Jacobs and Rhodes service van with the 60-years badge and the 509.783.3121 number on its side