Services · Kennewick and the Tri-Cities
Everything that keeps a Tri-Cities building comfortable, done by one family shop.
Jacobs and Rhodes has been at it since 1961, and the work still starts at 4825 W. Clearwater Ave, where the crew bends its own sheet metal before anything goes into a home or a business. Heating, cooling, ventilation, refrigeration, fireplaces and gas piping: choose the part of the job that matches yours below.

Residential
Homes that run on a heat pump, a furnace, or both
Hot dry summers and a proper cold snap in the same year ask a lot of a system. We install Daikin and Lennox equipment, repair every brand, and back each new install with a 100% customer satisfaction guarantee.
Residential services
Light commercial
Kitchens, coolers and rooftops that can’t stay down
Kitchen hoods, walk-in coolers, makeup air and custom sheet metal, handled by commercial accounts manager Rob Ivey and the same crew from job to job.
Commercial servicesThe rest of the work
Residential work
- Installations
Heat pump, furnace and A/C replacements, and systems for new homes, sized from a load calculation.
- Repair and maintenance
Diagnosis on every brand, plus Ted’s Comfort Club for the seasonal check.
- Financing, credits and rebates
Third-party applications and the utility rebates offered through Richland, Benton REA and Benton PUD.
Equipment and air
- Heating and cooling products
Central, ductless and heat pump systems from Daikin and Lennox.
- Indoor air quality
Ventilation, filtration, humidity control and air purification.
- Fireplaces and gas piping
Gas fireplace installs and maintenance, and piping for stoves and fire pits.
- Refrigerant transition
What the move from R-410A to R-32 and R-454 means for your system.
How a job moves through the shop
It starts with a call to the office at (509) 783-3121, or to the 24/7 service line at (509) 408-0556 if something has quit on you overnight. Next comes the appointment and sales call, and we mean it when we say no hard sell happens in any of our discussions. On install day the crew protects your floors and finished surfaces, removes and disposes of the old equipment, fabricates the ductwork, runs a full start-up and systems check, and explains the system to you before they leave. A follow-up visit checks that everything is behaving, and then maintenance keeps it that way, which is where Ted’s Comfort Club comes in.
Every technician is factory-trained and EPA certified, and the company is Licensed, Bonded & Insured under ELECTRICAL/HVAC ROC#JACOBRI860DP. If you would rather talk it through first, the contact page has the office details and a form.