Contact
Reach the shop at 4825 Clearwater
The office picks up at (509) 783-3121, and service technicians are on call 24/7 for after-hours problems. If you would rather write it down, send the form and the office will call you back at the number you give.
Not sure which door to knock on? A furnace that quit is a service request. A new system is a quote request. Everything else, from indoor air quality to a gas fireplace or a question about Ted’s Comfort Club, can go through this form.
Finding the shop
Where Big Red is parked
Jacobs and Rhodes works out of 4825 W. Clearwater Ave in Kennewick, where the sheet metal for your ductwork is cut and bent before it ever reaches your house. Look for the red pylon sign, and for Big Red, the vintage red-and-cream Ford pickup the company brings to community parades.
The crew serves the Tri-Cities and Benton/Franklin: Kennewick, Richland, Pasco and the country around them. Read more about the family shop or browse everything we do.